Better Brisbane Home Loans respects and acknowledges the privacy of all individuals, and promise to use your personal information only in accordance with the federal Privacy Act (1988).

You may access any personal information we hold about you by contacting us.


Why we need this

Your personal information helps us give you information specific to your needs, and can also assist with securing finance and confirming loans. Without this information, we might not be able to give you all the help you need.


What we collect

We may collect and hold the following information:

  • Name

  • Contact details (phone number, email address, postal address)

  • Date of birth

  • Tax file number

  • Assorted credit information from credit reporting organisations

We may also be required either by law or by various credit associations to collect further information in order to process a loan or request.

What we do

We may share your personal information to associates or financial institutions to prepare for providing you with a loan. These associates or institutions may be overseas.

In some circumstances we may be required to provide your information to a tribunal, court, or industry body.

We may also use your information to inform you of future opportunities and services that may interest you. You are free to opt-out of this service.

Download our full Credit Guide and Private Statement below.


If you have any questions about what information we hold about you, or wish to change your details with us, please feel free to contact us at any time.